Free worldwide shipping and returns

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Orders & Shipments

Orders & Shipments
We practice shipments worldwide, free of charge within Europe. In the rest of the world, order shipments will be subject to the payment of a minimum shipping cost depending on location.

After your purchase, you’ll get emails with order details and shipping confirmation with a tracking number so you can follow your delivery.

FREE SHIPPING WITHIN EUROPE - FREE INTERNATIONAL SHIPPING ON ORDERS OVER €300

To which countries do we ship?

We deliver orders all over the world. Within Europe we use UPS and delivery is usually 2-5 business days from the shipment day. For countries outside of Europe, carrier and delivery time depends on the location, we may estimate an average of 8 - 10 days could be effective.

Please note that because of the new UK laws due to Brexit, and shipping outside Europe, taxes & customs duties might be added.

Questions
If you have any questions, please contact us at: customercare@matiolafelisati.com

Shipment cost

Zone A - FREE SHIPPING
Includes: Spain, Austria, Belgium, France, Germany, Luxemburg, Holland, Monaco, Croatia, Denmark, Ireland, Greece, Finland, Portugal, Sweden, Bulgaria, Cyprus, Latvia, Estonia, Lithuania, Malta, Czech Republic, Poland, Hungry, Slovenia, Slovakia, Romania.

Zone B - FREE SHIPPING
Includes: Norway, Switzerland, UK. 

Zone C - 35NOW FREE NO LIMIT PURCHASE

Includes all countries that are not included in Zone A and Zone B